Frequently Asked Questions
Everything you need to know about your Nail Reformation journey.
What makes Nail Reformation products different from standard salon brands?
We prioritize 'clean beauty' standards, ensuring all our polishes and treatments are 10-free, vegan, and cruelty-free without compromising on professional-grade pigment and longevity.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
Can I return a product if the color isn't what I expected?
Yes, we offer a 30-day satisfaction guarantee. If you are not happy with your shade, you can return the product in its original packaging for an exchange or store credit.
Are your gel products compatible with other LED/UV lamps?
Our gel formulas are designed to be universal; however, for the most durable and high-shine finish, we recommend using a 36W or higher LED lamp.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Afterpay and Klarna.
Do you offer professional discounts for licensed nail technicians?
Absolutely. Licensed professionals can apply for our Pro Program to receive exclusive bulk pricing and early access to new collection launches.